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Learn more about Debt Management

Beyond legislation – more than compliance

Compliance and ethical customer treatment are the cornerstones of Intrum’s collections approach. We invest significantly in technology, processes and people to ensure the best outcomes for customers and clients.

Legislation
Sustainability
Customer experience

How a debt collection case proceeds at Intrum

If your customer does not pay after a payment reminder, it may be time to take the next step - debt collection. The sooner you start the debt collection process, the more likely you are to get your money back.

Guidelines

The individual approach: speaking your customer’s language

A rich diversity of languages is one of the ways Intrum’s global presence creates a positive customer experience. We believe coupling the strength of an international business with local knowledge and expertise is the best way to ensure clients and their customers are looked after.

Customer experience
Global solutions

Selling your portfolio – choosing the right partner

When selling portfolios of uncollected debt, it’s important to choose a partner who will ensure your reputation is protected and work with your customers to resolve their financial issues.

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