Slow paying customers can have a huge impact on the finances of any business. For a business with a turnover of £1m, a contribution margin of 20% and written off invoices of just 1%, they would need to bring in an additional £50k in revenue merely to compensate.
With the same turnover of £1m, a contribution of 10% and written off invoices of 2%, they would need to bring in a staggering additional £200k in sales to offset the loss.
Effective credit management processes are essential to keeping businesses on track. Intrum Justitia provide an on-line membership service for many SME clients which provides all the benefits of Intrum Justitia’s expertise and resources, together with:
• An appropriate contact treatment plan for each client;
• on-line and secure access to client accounts, providing up-to-the-minute information on account status and activity;
• regular reporting and communication;
• advice on appropriate credit policy;
• access to pre-legal and legal services if required;
• access to our own research on European payment behaviour and trends.


