Complementary Services

Our clients let us worry about the people, technology, processes and regulation, leaving them free to focus on their core business.

Intrum recognises that each client faces unique challenges and therefore these remain at the forefront of each of our Strategic Arrears Management Solutions. 

Working in partnership with the client permits the solution to be designed to meet today’s challenges whilst positioning to facilitate continuous improvement and optimisation.

Complementary services

Intrum offers a range of white-labelled technological solutions that complement existing operations such as integrated income and expenditure self-serve and customer experience surveys. 

Our innovation programme will see clients and customers continue to benefit from the latest technologies. The development roadmap includes initiatives such as:

  • Visual IVR

  • Chatbots

  • Robotic Process Automation

Intrum are well placed to provide a full end-to-end customer lifecycle solution via our Strategic Arrears Management Solutions and debt purchase. Therefore clients can be assured that not only will their customers be in safe hands but their experience can be enhanced leading to greater customer loyalty and retention rates.

As a leading debt purchase company, Intrum invests significantly in technology, processes and people to ensure the best outcomes of customers and clients alike.

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