Intrum will never ask you to share personal information, such as passwords, payment details, or verification codes, over the phone, via email, or SMS. If you receive such a request, do not respond. To protect yourself against the scams, log in to My pages, where you can see if you have a case with us and make secure payments.
Need support?
Customers in vulnerable circumstances
Intrum has a dedicated team to support you
I'm struggling to cope
Sometimes we all need a little extra support
Intrum have a dedicated Customer Care Team. If you find yourself in vulnerable circumstances we are here to support you. Even if you are suffering from a short-term vulnerability or consider that your current circumstances may place you in a potentially vulnerable situation, our dedicated team may be able to help.
You can contact the Customer Care Team directly using your preferred contact method:
Telephone - 01737 235210
Email: customercare.uk@intrum.com
Alternatively you can ask our Virtual Assistant located in the bottom right hand corner of your screen.
Tips & Advice
loading...