Supporting you. All the way.
Let us help you

Supporting you. All the way.

The easiest way to settle your debt

Manage your debt whenever suits you best

Check your balance, calculate how much you can afford to repay and make payments online using the self-service portal

How to log in


Would you prefer to talk?

If you would like to speak to one of our customer service representatives, please call us at:
Monday to Friday
08:00am to 20:00pm
09:00am to 13:30pm
Our calls may be recorded for training and monitoring purposes. Our telephone number is charged at a local rate.

Want us to call you back?

Text INTRUM to 60070 and we will call you back immediately. Alternatively, if you would like a call back at a more convenient time today text the word INTRUM and your chosen time to 60070. For example if you would like a call back at 5pm simply text INTRUM 1700 to 60070.

Email us

Please fill out the email form to get in touch with us.

Make a complaint?

If you wish to make a complaint you may use the above email contact form or alternatively send us details of your complaint by email to: or in writing addressed to: Compliance Department, Intrum UK Limited, The Omnibus Building, Lesbourne Road, Reigate, Surrey, RH2 7JP

Office Address

Intrum UK Limited
The Omnibus Building, Lesbourne Road
RH2 7JP Reigate, Surrey

Do you have a question for us?

Read our Frequently Asked Questions.