COVID-19 

Ensuring the wellbeing of our employees and customers at this time remains our priority. We have been monitoring the official advice from Government and have taken steps to ensure our employees are able to work remotely to continue providing exceptional customer service... Read more

What should I do?

I need free debt advice

I need free independent debt advice

What are my options?

Independent organisations provide free expert advice on debt, including payday loans, student debt advice, unemployment or low income debt problems, debt help after bereavement and general debt stress.

Please click on the below link for a list of organisations who offer free debt advice. 

If you contact any of the below organisations and find they are able to assist you, please let us know as this will allow us to provide you some breathing space to work out a plan best suited to your individual circumstances. 

Contact us

I have a lot of debt, what do I do?

Get an overview of your account

By logging into the self-service portal you will have an overview of your account. You can use the income and expenditure tool to see how much you can afford to repay based on your income and outgoings.

You can set up monthly arrangements based on your income and expenditure or make one-off payments. Alternatively, you can speak to one of our customer service representatives.  

Contact us