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Helping companies prosper, by caring for their customers
Boosting your business

Helping companies prosper, by caring for their customers

Our Services

Grow and improve your business by taking advantage of the expertise and experience of Intrum, Europe’s leading Credit Management Services company. We offer both standalone and integrated services.

Debt Purchase

Intrum UK Limited is one of the UK’s most experienced and ethical debt purchase businesses. We focus on financial services debt, holding a place on all major financial services panels and buying from all major selling banks.

Debt Purchase

Intrum UK Limited is one of the UK’s most experienced and ethical debt purchase businesses. We focus on financial services debt, holding a place on all major financial services panels and buying from all major selling banks.

White Label Collections

Managing customers in arrears is a complex area that requires significant investment to ensure appropriate customer outcomes.

White Label Collections

Managing customers in arrears is a complex area that requires significant investment to ensure appropriate customer outcomes.

B2B / Commercial Debt Collections

A successful business depends on predictable cash flow and strong customer relationships. When your customers fail to pay on time, Intrum can collect the debt, whilst protecting the customer relationship. Intrum is the undisputed market leading credit management company, with an unrivalled track record in managing and monitoring the payment processes of each individual customer. Our solutions give us complete visibility of what your organisation is owed and the payment status, while our scoring techniques ensure we look after companies and individuals efficiently and effectively. These solutions include Commercial Debt Collection, Pre-Legal and Legal Debt Collection and customer Re-connection visits.

B2B / Commercial Debt Collections

A successful business depends on predictable cash flow and strong customer relationships. When your customers fail to pay on time, Intrum can collect the debt, whilst protecting the customer relationship. Intrum is the undisputed market leading credit management company, with an unrivalled track record in managing and monitoring the payment processes of each individual customer. Our solutions give us complete visibility of what your organisation is owed and the payment status, while our scoring techniques ensure we look after companies and individuals efficiently and effectively. These solutions include Commercial Debt Collection, Pre-Legal and Legal Debt Collection and customer Re-connection visits.

International Collections

Intrum has a multi-lingual debt portfolio servicing operation (International Service Line ‘ISL’).

International Collections

Intrum has a multi-lingual debt portfolio servicing operation (International Service Line ‘ISL’).

Call Fronting

Intrum UK has previously successfully utilised Contact Agents across various portfolios in order to substantially increase outbound capacity swiftly.

Call Fronting

Intrum UK has previously successfully utilised Contact Agents across various portfolios in order to substantially increase outbound capacity swiftly.

Public Sector Collections

Intrum UK Limited and Hammersmith & Fulham Council have joined forces to launch a revolutionary public-private joint venture, H&F Ethical Debt Collections.

Public Sector Collections

Intrum UK Limited and Hammersmith & Fulham Council have joined forces to launch a revolutionary public-private joint venture, H&F Ethical Debt Collections.

Latest news

Pandemic forces UK firms to crack down on late payment

Pandemic forces UK firms to crack down on late payment

Today, Intrum launches the sixth UK edition of the European Payment Report 2021*. With nearly half of the surveyed companies saying they are lucky to have survived 2020, many have taken the opportunity to tighten payment terms and focus on liquidity. However, most businesses admit that they rarely think about the impact of their own late payments on small firms.

News 16.06.2021
Intrum UK retains Gold Investors in People accreditation

Intrum UK retains Gold Investors in People accreditation

Investors in People has again awarded credit management group Intrum UK gold accreditation, demonstrating the firm’s commitment to high performance through good people management.

News 13.05.2021
Bounce back challenge awaits collections

Bounce back challenge awaits collections

Recovery of the first defaulted Covid business loan accounts starts in May, with volumes and fraud levels an unknown quantity, says Intrum UK MD Eddie Nott. The collections industry needs to prepare for an influx of demand from lenders seeking the repayment of Covid small business loans.

News 23.03.2021
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