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Helping companies prosper, by caring for their customers
Boosting your business

Helping companies prosper, by caring for their customers

Our Services

Grow and improve your business by taking advantage of the expertise and experience of Intrum, Europe’s leading Credit Management Services company. We offer both standalone and integrated services.

Debt Purchase

Intrum UK Limited is one of the UK’s most experienced and ethical debt purchase businesses. We focus on financial services debt, holding a place on all major financial services panels and buying from all major selling banks.

Debt Purchase

Intrum UK Limited is one of the UK’s most experienced and ethical debt purchase businesses. We focus on financial services debt, holding a place on all major financial services panels and buying from all major selling banks.

White Label Collections

Managing customers in arrears is a complex area that requires significant investment to ensure appropriate customer outcomes.

White Label Collections

Managing customers in arrears is a complex area that requires significant investment to ensure appropriate customer outcomes.

DCA Collections Service

At Intrum we work with your customers to find an affordable repayment plan that suits their current circumstances. Intrum UK offers DCA services to a range of organisations including banks, credit card providers, energy companies, telcos and other organisations.

DCA Collections Service

At Intrum we work with your customers to find an affordable repayment plan that suits their current circumstances. Intrum UK offers DCA services to a range of organisations including banks, credit card providers, energy companies, telcos and other organisations.

B2B / Commercial Debt Collections

A successful business depends on predictable cash flow and strong customer relationships. When your customers fail to pay on time, Intrum can collect the debt, whilst protecting the customer relationship. Intrum is the undisputed market leading credit management company, with an unrivalled track record in managing and monitoring the payment processes of each individual customer. Our solutions give us complete visibility of what your organisation is owed and the payment status, while our scoring techniques ensure we look after companies and individuals efficiently and effectively. These solutions include Commercial Debt Collection, Pre-Legal and Legal Debt Collection and customer Re-connection visits.

B2B / Commercial Debt Collections

A successful business depends on predictable cash flow and strong customer relationships. When your customers fail to pay on time, Intrum can collect the debt, whilst protecting the customer relationship. Intrum is the undisputed market leading credit management company, with an unrivalled track record in managing and monitoring the payment processes of each individual customer. Our solutions give us complete visibility of what your organisation is owed and the payment status, while our scoring techniques ensure we look after companies and individuals efficiently and effectively. These solutions include Commercial Debt Collection, Pre-Legal and Legal Debt Collection and customer Re-connection visits.

Multinational Collections Service

Helping our clients improve cashflow, efficiency and reduce complexity by streamlining credit management operations across Europe.

Multinational Collections Service

Helping our clients improve cashflow, efficiency and reduce complexity by streamlining credit management operations across Europe.

Public Sector Collections

Intrum UK Limited and Hammersmith & Fulham Council have joined forces to launch a revolutionary public-private joint venture, H&F Ethical Debt Collections.

Public Sector Collections

Intrum UK Limited and Hammersmith & Fulham Council have joined forces to launch a revolutionary public-private joint venture, H&F Ethical Debt Collections.

Call Fronting

Intrum UK has previously successfully utilised Contact Agents across various portfolios in order to substantially increase outbound capacity swiftly.

Call Fronting

Intrum UK has previously successfully utilised Contact Agents across various portfolios in order to substantially increase outbound capacity swiftly.

Latest news

2022: Collections in the Covid age

2022: Collections in the Covid age

Eddie Nott, Managing Director for Intrum in the UK and Ireland, says collections specialists have to be nimble in the face of ongoing uncertainty. As we move into 2022, there are more questions than answers when it comes to Covid and the impact it will have on the economy, our businesses and the work we do with consumers in debt. Uncertainty is becoming the status quo.

News 07.01.2022
Consumers expect to take on additional debt over Christmas period

Consumers expect to take on additional debt over Christmas period

“Bringing family together and meeting expectations”. These are the reasons why one in four Brits take on additional debt at Christmas, according to Intrum’s annual consumer report conducted in 24 European countries. Although households with families are more likely to take on debt to pay for food and presents than the average consumer, the age group being most likely to do so is Generation Z (age 18-21).

News 20.12.2021
Intrum UK trio shortlisted for Women in Credit Awards

Intrum UK trio shortlisted for Women in Credit Awards

Three members of Intrum UK’s team have been shortlisted for the industry’s Women in Credit Awards. Taking place in London tonight (Thursday 30 September), the Women in Credit Awards are run by Credit Strategy Magazine and are designed to champion the work of a range of incredible women across the entire credit and financial services industry.

News 30.09.2021
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