COVID-19 

Ensuring the wellbeing of our employees and customers at this time remains our priority. We have been monitoring the official advice from Government and have taken steps to ensure our employees are able to work remotely to continue providing exceptional customer service... Read more

Need support?

Customers in vulnerable circumstances

Intrum has a dedicated team to support you
I'm struggling to cope

Sometimes we all need a little extra support

Intrum have a dedicated Customer Care Team. If you find yourself in vulnerable circumstances we are here to support you. Even if you are suffering from a short-term vulnerability or consider that your current circumstances may place you in a potentially vulnerable situation, our dedicated team may be able to help. 

You can contact the Customer Care Team directly using your preferred contact method:

Telephone - 01737 235210

Email: customercare.uk@intrum.com 

Alternatively you can ask our Virtual Assistant located in the bottom right hand corner of your screen.