Who we are and what we do

Intrum strives to be the most ethical credit management company. If we have contacted you about a debt, that means we have purchased it from your original bank or creditor and the balance is now owed to us.

We want to work with you to help you clear your debts. We will take your financial circumstances into account and set up an affordable payment plan that enables you to repay your debts and get on with your life.

We are committed to helping vulnerable customers. Our Customer Care Team has received specialist training to provide the best customer experience for those dealing with mental or physical health issues. We will always treat customers with sensitivity and confidentiality.