Our business is about people and helping both consumers and businesses better their financial wellbeing. We strive to always treat people with dignity and respect – both our end-customers and our clients, as well as our colleagues. This enables us to provide more value, to find deeper meaning in the work we do and ultimately to achieve our shared mission of helping companies prosper by caring for their customers.
Ethics is at the heart of everything we do, so we choose to go beyond compliance. We are role models within our industry and strive to set new standards and change the way people perceive credit management. This means being a driver of fair treatment for all customers and working with clients and partners that share our values. To achieve this, we hold ourselves to the highest standards of fair and honest practice in everything we do.
Being a people-centric business, one of our greatest strengths is the enthusiasm and engagement of all our employees. Through an everyday commitment to being a little better today than we were yesterday, we bring out the best in each other. We grow as individuals and teams to shape the future of our company, bringing greater value to you as a customer as well as our clients and society at large.
Our dedicated people go to work every day with one goal, to solve issues for our customers and clients. At the end of the day, that’s what matters the most. Through innovative thinking and action, we exceed expectations and take on the role of leaders in our industry.
Who we are and what we do
Intrum offers support to customers struggling with debt, helping them regain control and take action towards financial wellbeing. If we have contacted you about a debt, that means we have purchased it from your original bank or creditor and the balance is now owed to us.
Supporting our customers. All the way.
Intrum offers support for customers struggling with debt, helping them regain control and take action towards financial well-being. Don't let late payments hold you back.
Being in debt can be stressful, but we’re here to support you all the way
Intrum strives to be the most ethical debt purchase and collection company. If we have contacted you about a debt, that means we have purchased it from your original bank or creditor and the balance is now owed to us. We want to work with you to help you clear your debts. We will take your financial circumstances into account and set up an affordable payment plan that allows you to repay your debts and get on with your life. If you can’t afford to pay anything we won’t ask you to pay and we will help you get free money advice.