Customer Testimonials

We are committed to providing a Gold standard service and treating all customers fairly, but you don't have to take our word for it. Read what our customers say about us through an independent Investor in Customers survey.

Always treated me fairly. Friendly, helpful and knowledgeable staff.
A. Stoakes (Saltash)
Every time I’ve spoken with Intrum, the person has been extremely polite, helpful, is a great listener and very thoughtful.
J. Burnham (London)
Intrum are reliable and trustworthy and go out of their way to help you when you are often vulnerable and scared.
S. Dickens (Leicester)
Helpful, friendly staff who don’t judge people. They offer to help you budget to work out affordable payments that are sustainable.
J. Martin (Peterborough)
Excellent customer service, support and understanding.
B. Thompson (Chester)
Intrum have been really good with me, the staff are easy to deal with.
A. Whittle (Chorley)
Staff are very helpful, knowledgeable and listen to everyone's situation and help tailor plans to fit their situation.
D. Macleod (Cheshire)
I have several creditors and Intrum is definitely top off my list.
Intrum UK customer (2022)
Intrum have all the tools and technologies to make things easy to understand.
Intrum UK customer (2022)