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Reports and Insights

Latest Reports

European Payments Report: UK Edition

European Payments Report: UK Edition

The European Payment Report (EPR) is published by Intrum, Europe’s leading credit management company. With a century of experience and around 9,000 employees serving 70,000 companies, Intrum enables sustainable payments through technology, empathy and a human-centred approach across 20 countries: Austria, Belgium, the Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, the Netherlands and the United Kingdom. Each day, our employees engage in around 250,000 customer interactions – supporting individuals and companies in addressing their financial challenges, and helping our clients secure payment. The EPR 2026 provides insights into payment trends and behaviours among UK & European businesses, including late payments, invoice payment practices and financial risk.

UK Macro Environment 2026

UK Macro Environment 2026

A deep dive into real customer account data and genuine organisational experiences, giving financial services leaders a credible lens into how economic events and shocks have changed the way businesses collect debt.

European Consumer Payment Report 2025

European Consumer Payment Report 2025

The UK edition of the European Consumer Payment Report provides insights into the everyday lives of consumers, their spending habits and their ability to manage their finances. In 2025, we look at changing consumer confidence, The 10 drivers of financial resilience – the Money Management Index, and AI – moving from fear to trust.

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Our Services

Improve your cash-flow and long-term profitability. Grow and improve your business by taking advantage of our expertise and experience. We offer both standalone and integrated services.

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The ethical credit management business

As a market-leading credit management company, Intrum has wide-ranging expertise in debt collection services. We do business in 24 countries in Europe, plus Latin America (Brazil), and employee over 10,000 people across the Group.

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Sustainability is at the heart of our business

Intrum’s sustainability efforts are rooted in our purpose: to lead the way to a sound economy.

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