Investors in People
Intrum UK is proud to have again secured Investors in People (IIP) Gold accreditation in 2021, which continues to demonstrate our commitment to high performance through good people management.
Best Company to Work For 2022
Intrum UK won the prestigious industry award for the Best Company to Work For at the 2022 Credit Awards in London.
Outstanding Conduct in Collections Award 2019
Intrum UK won the Outstanding Conduct in Collections Award at the 2019 Credit Awards in London for our innovative and sympathetic approach working with customers in financial difficulty.
Best Customer Service Provider Award 2018
Intrum UK won the acclaimed industry award for Best Customer Service Provider at the 2018 Credit Awards held in Manchester. The award serves to recognise excellence in collections, particularly treating customers fairly.
Lending Standards Board
Intrum UK is a member of the Lending Standards Board (LSB), a self-regulatory body for the financial services sector in the UK. It means that we are committed to adhering to good and ethical practices to deliver the highest standards of customer treatment.
Credit Services Association
Intrum UK is a member of the Credit Services Association (CSA), whose code of practice is the benchmark for industry best practice, assuring quality and professionalism across the collections services that we provide.
Money Advice Liaison Group
Intrum UK is a member of the Money Advice Liaison Group (MALG), which aims the challenge members' status quo; to bring new perspectives from outside the financial services sector to help improve the relationships between advisers and creditors.