Which debt collection service do you need?
Commercial Collection Services
Our commercial collection services ensure you get paid on time and maintain a healthy cash flow.Read more › Commercial Collection Services
Debt purchase made easy. Sell your debt to us, the trusted B2B debt purchaser in the UK. Improve cash flow with customized payment plans.Read more › Debt Purchase
Debt Collection Agency
As a debt collection agency, we work with your customers to find an affordable repayment plan that suits their current circumstances.Read more › Debt Collection Agency
Business Process Outsourcing (BPO) – White Label Services
Improve cash flow and reduce losses with our BPO services. Our customized payment plans and streamlined processes help you optimize revenue.Read more › Business Process Outsourcing (BPO) – White Label Services
Providing clients access to dialling technology and capacity to become increasingly proactive in the management of customers in arrears.Read more › Call Fronting
Multinational Collections Hub
Is your company struggling to manage collections activity across multiple countries? Now you can have one debt collection partner across all jurisdictions.Read more › Multinational Collections Hub
FAQs - Debt Collection - Debt Management Services
Whether you’re a small business or a big company in telecoms, financial services or utilities, we believe you should be free to focus on what you do best, not worrying about getting paid. By managing late payments diligently and fairly, Intrum helps you get paid faster, leaving you to focus on growing your business.
That’s up to you. Some clients prefer to benefit from our trusted and respected name, however others prefer to take a ‘white label’ approach. In that case, we’ll contact your customers using your brand. Either way, you’ll have the same great service and access to our technology, data and analytics.
Intrum works with clients in different ways depending on their needs and requirements. Whatever your size and scope, we have a wide range of services and a long track record. For more information on how we can help you, please get in touch.
- Global reach
- Best-in-class monitoring and payment management
- High-quality customer care
- Legal options available
Intrum takes an ethical approach to debt collection, working with individuals and organizations to set up affordable and sustainable payment plans. We help our clients prosper by caring for their customers so you can be sure those important relationships are in safe hands.
Why Intrum Is Your Ideal Partner for Debt Collection and Management Services
Best-in-class payment management
High-quality customer care
Legal options available
Other services related to debt collection
Customer care through the credit lifecycle
Customer focus, consistent processes and digital tools are the ingredients that ensure an optimal experience for customers under Intrum’s ethical collections strategy.
How to choose a debt collection partner
A debt collection company helps secure faster payment, but can also contribute more to your organization. Consider your needs and how your debt collection agency can help you meet them.
Providing the best customer journey
At Intrum we understand the challenges people in debt are facing and we know how to help them. Every day we speak to around 250,000 customers, working to understand their financial situation and arrange payment so they can be free from the worry of debt.
The individual approach: speaking your customer’s language
A rich diversity of languages is one of the ways Intrum’s global presence creates a positive customer experience. We believe coupling the strength of an international business with local knowledge and expertise is the best way to ensure clients and their customers are looked after.
How a debt collection case proceeds at Intrum
If your customer does not pay after a payment reminder, it may be time to take the next step - debt collection. The sooner you start the debt collection process, the more likely you are to get your money back.
7 tips for business debt recovery
Getting paid for goods and services is at the core of a sustainable business. At Intrum, we lead the way to a sound economy by helping our clients get paid on time.
White Label collections: your name, our expertise
What’s in a name? Sometimes, everything. Luckily, you can access Intrum’s expertise in credit management under your own brand by using our White Label collection services.
3 factors that impact credit risk
Does your company offer credit to other companies or to individuals? Then you should know how these risk factors can affect the credit risk for your company.
Beyond legislation – more than compliance
Compliance and ethical customer treatment are the cornerstones of Intrum’s collections approach. We invest significantly in technology, processes and people to ensure the best outcomes for customers and clients.