Debts mount as eight in ten UK consumers break even or overspend each month
More than a quarter (26%) of UK consumers are spending more than they earn each month, according to early findings from the 2023 European Consumer Payment Report, conducted by credit management services provider Intrum.
Almost two thirds of UK businesses abandon growth as inflation bites
More than six in 10 UK businesses have shifted their focus from growth towards cost cutting, in response to rising inflation and interest rates, according to Intrum's 2023 European Payment Report (EPR).
Surging costs causing UK consumers to cut back on sustainable choices
Intrum’s 2022 European Consumer Payment Report paints a gloomy picture of consumers’ financial wellbeing and economic outlook. With rapidly increasing costs of living, consumers are cutting back on sustainable goods and services to manage their household finances.
Jump in bill anxiety: UK consumers expect to miss payments in the next 12 months
Surging inflation has created a wave of financial anxiety as households struggle to meet their commitments. Intrum’s annual European Consumer Payment Report (ECPR), a survey of 24,000 consumers across Europe, shows that eight in 10 UK respondents are worried about rising grocery and energy prices.
Stagflation fears: UK businesses brace for jump in late payments during second half of 2022
Intrum’s annual European Payment Report (EPR)*, a survey of 11,000 companies across 29 European countries, shows that businesses are expecting late payments to grow significantly in the coming months, following the rising inflation and interest rates. UK businesses are even less likely than their European peers to make growth a priority.
Consumers expect to take on additional debt over Christmas period
Although households with families are more likely to take on debt to pay for food and presents than the averag…
Covid-19 pandemic: The impact on consumer finances
The European Consumer Payment Report 2020 outlines the financial impact of Covid-19 on private households.
Debt struggles exacerbated by pandemic
One in three people are struggling to keep up with their bills or credit commitments, according to research pu…
Beyond legislation – more than compliance
Compliance and ethical customer treatment are the cornerstones of Intrum’s collections approach. We invest significantly in technology, processes and people to ensure the best outcomes for customers and clients.
What is Good Debt Collection Practice?
Good debt collection practice requires providers to adhere to the legal standards set by the markets in which they operate. At Intrum, we believe an ethical approach is the only right way to operate.
Why use a professional partner to collect debt?
Instead of struggling with late payment, choose a debt collection and credit management specialist to ensure prompt payment and excellent customer service.
The individual approach: speaking your customer’s language
A rich diversity of languages is one of the ways Intrum’s global presence creates a positive customer experience. We believe coupling the strength of an international business with local knowledge and expertise is the best way to ensure clients and their customers are looked after.