BBC Radio 4's File on 4 looks at the way some local authorities collect and enforce council tax debts

.....exposing aggressive tactics that would no longer be acceptable in the private sector.

The latest episode of File on 4 looks at the way some local authorities collect and enforce council tax debts, exposing aggressive tactics that would no longer be acceptable in the private sector. Eddie Nott, Intrum's UK MD, discusses how councils can collect ethically, using Financial Conduct Authority practices for public sector debts. The interview follows Intrum's pioneering work with Hammersmith & Fulham Council, changing the way the council's debts are collected. Click here to listen to the full interview.