Gemma - Quality Assurance Officer
“Intrum is a great company to work for, providing a positive company culture, encouraging you to further your knowledge, skills and progress within the business. There is a genuine spirit of teamwork and shared values. Intrum support you in your personal development”.
A friend referred me to Intrum as part of the ‘recommend a friend scheme’. I am very pleased she did and this is testament to the fact I am still here 6 years on!
I began my career at Intrum in 2015 in the collections department. Keen to expand my knowledge in another area of the business, I joined the Legal team in 2017.
At the beginning of this year, I became a Quality Assurance Officer. This move has given me greater exposure to the business. I review employees calls and correspondence to make sure we are giving the right outcome to our customers, whilst providing support and guidance to our Customer Support Representatives.
Intrum is great company to work for, providing a positive company culture, encouraging you to further your knowledge, skills and progress within the business. There is a genuine spirit of teamwork and shared values. Intrum support you in your personal development.
