Career at Intrum

Growing by making a difference

We are Intrum

Meet our dedicated people. People who want to grow by making a difference.

What working at Intrum means

Learn more about what it means to work for Intrum; where people are at the heart of the business.

A Day in the Life of: A Customer Support Representative at Intrum UK

As a Customer Support Representative at Intrum, you are the first point of contact with our customers and have the key role of representing Intrum by providing our customers with the help, support and an empathetic, non-judgemental ear. It is a highly valuable position within our company.

Join us

Open positions in Intrum UK

Open positions

Who we are and what we do

Intrum UK Limited is one of the UK’s most experienced and ethical debt purchase businesses.

Our values

Empathy, Ethics, Dedication and Solutions

The undisputed market leader

As a market-leading credit management company, Intrum has wide-ranging expertise in debt collection services.

Meet our people

Khadim - Operations Support Manager

“My progression within Intrum is a great example of the opportunities the company provides.”

Gemma - Quality Assurance Officer

“Intrum is a great company to work for, providing a positive company culture, encouraging you to further your knowledge, skills and progress within the business. There is a genuine spirit of teamwork and shared values. Intrum support you in your personal development”.

Alfie - Training Specialist

“The culture is embedded in the people from top down.. everyone makes you feel welcome and comfortable."

Thai - Customer Support Manager

“Following years of studying and working within the Catering and Hospitality industry, I decided I was ready for a new challenge and ultimately a career, which inspired me to apply for Intrum.”

Oli - Operational Risk Manager

“Intrum is a great company, filled with brilliant people who create a family-feel yet professional environment for everyone. I have been really lucky to have met some amazing people here who have become life-long friends, learning so much from those around me.”

Josh - Quality Assurance Officer

"In 2020 I made the transition to Quality Assurance Officer. This was an important career move for me, as since joining the Company I was keen to progress at Intrum and be a part of the QA team."