As an Account Manager you will be the lead point of contact for our Clients across all product lines (investments, CMS, public sector and Ireland), ensuring their operational needs are met whilst delivering a high level of service to our clients.
Customer Care Officer
Focusing specifically on customers experiencing vulnerable circumstances, establishing positive engagement with customers and gaining a full understanding of their personal situation. Ensuring that all customers are treated fairly and detriment to customers is avoided.
Customer Support Representative
Establishing positive engagement with customers, gaining a full understanding of their financial situation by way of an affordability assessment and agreeing an affordable repayment...
Online Customer Support Representative
Responding to incoming customer queries via post and email in a respectful and ethical manner to ensure a positive customer experience.
Purpose, mission and vision
As the undisputed market leader, our purpose is to lead the way to a sound economy. Our mission is to help companies prosper by caring for their customers, in a considerate manner, to meet their commitments and pafy off their debts at an individual pace. Our vision is to be trusted and respected by everyone who provide or receive credt.