Investor in Customers
Investor in Customers: Delivering exceptional customer experience every time
“Intrum UK has achieved yet another exceptional score in this year’s assessment, making it 5 “Gold” assessments in a row. No other IIC client has ever achieved such success consecutively, where the first assessment was gold.
“Intrum’s overall score has increased year on year, which is testament to their hard work implementing the learning points and insights from the previous year’s assessment, and their ongoing passion for continuous improvement in their staff and customer experience.”
Sandy Bryson, Director, Investor in Customers.