Major UK Bank

Major UK Bank

Major UK Bank: Intrum demonstrate a genuine willingness to obtain seller feedback on their customer approach

“Having worked with Intrum for a number of years, it is clear there is appetite within their business to put the customer first. Their training programmes and use of technology, coupled with innovative customer feedback initiatives, recognises their desire to deliver positive customer outcomes. Intrum also demonstrate a genuine willingness to obtain seller feedback on their customer approach and react positively to any suggestions made to enhance the customer experience.”

Manager (Debt Sale) Major UK Bank