Intrum achieves unparalleled Customer excellence rating
Credit management firm achieves gold in independent customer experience assessment for an unprecedented sixth consecutive year.
Intrum shortlisted in collections awards
Excellence in customer care recognised in four categories
Oxygen Finance partners with Intrum to offer innovative collection services for local government
Award-winning early payment programme provider, Oxygen Finance is partnering with Intrum, Europe’s leading credit management services company to develop a modular payment and credit management solution for local government.
New signs of economic downturn - British businesses offering longer payment terms
Companies around Europe predict increased bad debt losses, later B2B payments and higher debt risks are ahead, according to the European Payment Report from pan-European credit management firm Intrum.
Intrum wins outstanding conduct award
UK business recognised at independent Credit Awards
Intrum shortlisted for five Credit Awards
UK business recognised for collections excellence
The Gentle Touch
Collections teams must balance structure and empathy when training agents to identify and support customers with vulnerabilities.
Survey finds that money, not romance, keeps some couples together
Valentine’s Day is the most romantic day of the year, but according to a consumer survey conducted by Intrum, many Europeans say monetary worries mean they can’t afford to end an unwanted relationship.